DaimlerChrysler Affiliate Rewards – Fleet Program (Rules & Provisions)
PROGRAM PERIOD:
January 1, 2003 and Until Further Notice
Revised March 28, 2003
Employees choosing to participate in the program must follow these simple steps:
1. Obtain their Company Code
2. Logo onto www.dc-rewards.com of call Program Headquarters at (888) 444-4321
and provide their name, address, telephone number, company name, Social Security
number and Company Code in order to receive a unique Control Number. (Please
note that a Control Number will not be issued without a Company Code.)
3. Take the Control Number, along with their company photo ID badge or recent,
original pay stub and a marriage license or similar documentation if the spouse
is the intended buyer to any participating U.S. Chrysler, Jeep or Dodge
dealership.
4. Once the dealership verifies the Control Number, the employee or spouse can
choose from any eligible new 2001 or 2002 model year Chrysler, Jeep or Dodge
vehicle and receive the Preferred Price. The employee or spouse may contact
participating dealers for complete program rules.
PROGRAM OVERVIEW:
DaimlerChrysler Affiliate Rewards is made available to select DaimlerChrysler
Motors Company LLC Fleet Account Companies. Each eligible company employee or
spouse has the ability to purchase or lease (2) Chrysler Group 2002MY, 2003MY or
2004MY new and unused vehicles at the Preferred Price (a maximum of 1% below
Factory Invoice plus $25 administration fee) per calendar year, as long as the
designated company remains on DaimlerChrysler’s company eligibility list.
DaimlerChrysler Motors Company LLC will provide each eligible company contact
with a unique (6) digit (alphanumeric) ‘company code’ number – (Human Resources
Department in most instances).
2. Each eligible Fleet company will communicate their unique ‘company code’
(provided by DaimlerChrysler Motors Corporation) to their eligible employees.
3. An eligible company employee interested in participating in DaimlerChrysler
Affiliate Rewards, will call Program Headquarters at (888) 444-4321 and provide
the receiving operator the following information: his/her full name, home
address, telephone number, social security number, company
name, unique company code and replacement vehicle information if applicable.
4. Upon satisfying the Program requirements, a special and unique 9 digit
alphanumeric customer ‘Control Number’ will be provided by the operator to the
eligible fleet employee or spouse (intended buyer).
5. As an alternative to receiving a unique alphanumeric ‘Control Number’ through
the Program Headquarters call center, eligible employees can visit the
DaimlerChrysler Affiliate Rewards web site: www.dc-rewards.com to also obtain a
customer ‘Control Number’.
6. The intended buyer (employee or spouse) provides the eligible employee’s
unique ‘Control Number’, a current and original company pay stub – or – company
photo id badge, plus marriage license or similar documentation showing
relationship to eligible employee if employee’s spouse is the intended buyer, to
any participating U.S. DaimlerChrysler dealership for audit verification
purposes -- (a copy will be retained in the dealer file).
7. Each selling dealer must call Program Headquarters at (888) 444-4321 to
verify customer eligibility and validate the participant’s ‘Control Number’. The
participants ‘Control Number’ will be required in the Program ‘Claim/Control
Number’ field when filing a Program claim. Participating dealers are responsible
for validating the customer’s unique ‘Control Number’ as a separate Dealer
Validation Number will no longer be issued by Program Headquarters.
8. A completed Pricing and Acknowledgement Form, must also be completed and
retained by the selling dealer for each sales transaction. The form may be
located from the DIAL main menu option (12) – then select option (9).
PARTICIPATING DEALERS:
Chrysler-Plymouth, Dodge and Jeep Dealers located in the United States of
America are eligible to participate. Dealers who submit a claim must agree to
abide by these Official Program Rules. Any dealer may elect not to participate
in the Program.
ELIGIBLE EMPLOYEES:
All active employees of select DaimlerChrysler Motors Company LLC Fleet account
companies (listed above).
ELIGIBLE SPOUSE:
The spouse of an eligible company employee is also eligible to participate in
this program provided proof of relationship between employee & spouse is
provided.
INELIGIBLE PERSONS:
Supplemental workers, Service Agreement Workers, Independent Contractors,
inactive on-roll employees and former employees eligible for or receiving
deferred vested pension benefits under a company sponsored pension plan are not
eligible to participate in this Program.
CUSTOMER:
The terms employee, “customer,” “purchaser/leasee” and “participant” may be used
interchangeably throughout this document
VEHICLES AVAILABLE:
Select new and unused 2002MY, 2003MY, & 2004MY Chrysler Group vehicles
purchased/leased through participating U.S. Chrysler Jeep or Dodge Dealerships.
Demonstrator vehicles having less than (500) miles on the vehicle odometer,
untitled and entered as a ‘demonstrator vehicle’ in the NVDR System.
A maximum of (2) vehicles purchased/leased per eligible employee (including
spouse) per calendar year.
INELIGIBLE VEHICLES:
Used vehicles, demonstrators with odometer mileage exceeding (500 miles),
discontinued models, vehicles designated by DaimlerChrysler Motors Company LLC
as not eligible for the Program (e.g., Dodge Viper, Dodge SRT4, Chrysler
Pacifica, Chrysler Crossfire and Plymouth Prowler) and vehicles (excluding
demonstrators) having odometer mileage in excess of that incidental to the
transport of the vehicle as new prior to the date of licensing or Titling.
Special Bid, DRAC, vehicles put into Driver Education Service, and any vehicles
sold to daily rental or Fleet Customers.
Vehicles sold for export from the United States.
Vehicles sold by affiliates (e.g. Mercedes-Benz vehicles).
Vehicles specifically excluded or limited production vehicles as designed by
DaimlerChrysler Motors Company LLC.
Vehicles purchased by any broker or non-franchised dealer for the purpose of
resale or lease.
Replacement vehicle as a result of an arbitration award, settlement agreement,
judgment, or voluntary agreement for a vehicle reacquired by DaimlerChrysler
Motors Company LLC.
A vehicle originally invoiced to non-domestic dealers.
Vehicles purchased or “dealer-traded” from non-franchised dealers, except new
vehicles acquired from qualified conversion companies.
PREFERRED PRICE:
A participating dealer submitting a claim under this Program must sell or lease
the vehicle at the Preferred Price (a maximum 1% below Factory Invoice) plus a
$25 administration fee.
Dealer must show the participant a copy of the Factory Invoice.
Dealer installed options are negotiable between the participant and the dealer,
and must be itemized and individually priced on a fully executed Bill of Sale,
and a DaimlerChrysler Affiliate Rewards Pricing & Acknowledgement Form signed by
the Dealer and the purchaser/lessee. A net Bill of Sale without detail is not
acceptable.
The Dealer Price to purchaser/lessee is calculated by adding Dealer-Installed
Options and/or Over Allowance on Trade amounts to the Preferred Price.
The participant may not be charged for any preparation fees, delivery and
handling charges, service or overhead fees, or any other such delivery fees
under this Program. Documentation fees are allowable under the respective
governing State in which the vehicle is titled. Documentation fees may not
exceed those normally charged on any other sales transaction.
ADMINISTRATION FEE:
Each participant must pay a $25 program administration fee to help offset the
cost necessary to support this Program.
OTHER INCENTIVES:
Retail cash, lease cash allowances, and dealer cash programs are eligible for
this Program unless specifically excluded here or in the rules governing such
programs. Dealer Cash may be used to reduce the Preferred Price to the
participant. Certificate programs, including but not limited to Farm Bureau, On
The Job, and College Grad are not eligible with this Program. DaimlerChrysler
Employee/Retiree New Vehicle Purchase/Lease Program, DaimlerChrysler Affiliate
Rewards: Friends, Supplier, Dealership, D.C.C. (Designated Corporate Customer),
CDI certificates, Friends Program certificates, Friends Program control numbers,
issued prior to January 1, 2003, are not eligible with this Program. DRAC
allowances, Special Bid allowances, or Fleet invoice discounts are subject to
recovery if the vehicle is sold or leased under this Program. Claims for payment
under this Program do not affect, nor are they affected by, claims made under
any other DaimlerChrysler Motors Company LLC program except for limitations
expressly set forth in these or in rules of such other programs.
Participants may contact: Rebate Hotline (#1-800-227-0757) to verify
availability of other incentives at the time of delivery.
PARTICIPANT/DEALER ORDER PROTECTION:
A claim for participant order protection must be supported by a retail buyer’s
order and secured by a participant’s deposit with receipts and vehicle order
number (V.O.N.) from the T.O.P.S. System showing participant’s name, both
documents must be dated during the Program period. Dealer must retain these
documents as part of the participant’s sales file.
The vehicle, either ordered new for immediate production, or selected from
in-transit dealer stock, must be delivered to the retail customer within five
(5) working days of the date the vehicle is received at the dealership (X-Date).
If the vehicle is delivered after the end date of eligibility for a specific
model, the customer will have the choice of the programs available at the time
of customer order or at the time of vehicle delivery, but not both.
PAYMENT:
Payments under DaimlerChrysler Affiliate Rewards will be made as part of the
weekly Dealer Incentive Payment System. Incentive payments will be processed and
made to dealers by EFT (Electronic Funds Transfer) or as a debit or credit
against their monthly parts account. The $25 administration fee paid to the
selling dealer by the participating customer, will be deducted from the 2%
payment made to the selling dealer by DaimlerChrysler – see ‘Pricing &
Acknowledgement’ Form.
(Note) Participating dealers retain 1% of the 2% payment paid to dealers by
DaimlerChrysler Motors Company LLC for all eligible ‘Preferred Price’ vehicle
sales.
RECORD RETENTION AND DEALER AUDIT:
All original certificates, forms, supporting documentation, and any and all
documents pertaining to the acquisition, sale or lease and delivery of each
vehicle must be retained by the selling dealer for two (2) years from the date
of incentive payment.
DaimlerChrysler Motors Company LLC reserves the right and dealer agrees to a
subsequent audit. Dealers may be requested to submit supporting documentation of
claims made under this Program; failure to submit when requested could result in
a dealer charge back. Claims submitted and found by audit to be ineligible under
this Program will not be eligible for payment under any other incentive program.
DaimlerChrysler Motors Company LLC reserves the right to pursue any and all
legal and contractual remedies.
SALES AND INCENTIVE REPORTING:
The NVDR System will be used to record eligible sales or leases (Type “1” if
purchased, Type “L” if leased) for payment under this program. The Incentive
Processing Information System (IPIS) on DIAL will be used to record claims and
generate payment under this program. Retail sales and incentive claims must be
transmitted to DaimlerChrysler Motors Corporation and Incentive systems within
two (2) working days following the vehicle delivery.
ELECTRONIC REPORTING:
The Incentive Processing Information System (IPIS) on DIAL – Incentive Claim
Entry Screen will be used to file a DaimlerChrysler Affiliate Rewards claim as
follows:
VIN: Vehicle ID of vehicle being sold or leased to eligible customer.
PROGRAM ID: 28H2H 2002 Model Year Vehicle
28H3H 2003 Model Year Vehicle
28H4H 2004 Model Year Vehicle
INCENTIVE TYPE: 1
CUSTOMER INFORMATION: Eligible purchaser/lessee name
CUSTOMER ‘CONTROL NUMBER: 8 digit (alphanumeric)
(Note) The customer ‘Control Number’ must be entered into the ‘Claim/Control
Number’ field’ within the DIAL System. Each participating dealer is responsible
for validating the customer eligibility and the associated Customer ‘Control
Number.’ However, a Dealer Validation Number will no longer be issued by Program
Headquarters.
No other information is required to complete the Incentive Claim Entry screen
when filing a DaimlerChrysler Affiliate Rewards claim.
Sales must be recorded in the normal manner in the NVDR system.
FINANCE/INSURANCE/PAYMENT:
Participant arranges for financing, if any, and insurance.
Participant is responsible for all applicable state and local taxes and
license and title fees.
OTHER REQUIREMENTS:
If a vehicle is purchased under this Program, the participant’s name must appear
on the vehicle title. If purchased, the name of a co-signer or business may also
appear on the vehicle title if permitted by local law. The participant must take
delivery of, and keep title to, the vehicle for a minimum of (6) months from the
date of purchase. If a vehicle is leased under this Program, the participant’s
name must also appear on the vehicle registration and insurance certificate and
the lease must be maintained for a minimum of (1) year from the lease start
date. Dealers are solely responsible for the complete and accurate reporting of
their retail sales and claims payment.
No person, including dealership personnel and eligible company employees, may
sell or barter ‘Customer Control Numbers’ associated with this Program. Dealers
understand and agree that any payment by DaimlerChrysler Motors Company LLC that
is the result of the inaccurate reporting of vehicle sales and/or payment claims
will be charged back to the dealer’s monthly account.
Inaccurate reporting of the associated Pricing and Acknowledgement Form by the
dealer into the Incentive Processing Information System (IPIS) on DIAL –
Incentive Claim Entry Screen will be returned to the dealer through the DIAL
process on a daily basis.
The dealer must review Program rules with each participant, obtain his/her
signature on the completed Pricing and Acknowledgement Form and provide a signed
copy of the completed applicable paperwork to the participant.
DEALERSHIP NONCOMPLIANCE:
The selling dealer understands that non-compliance with the Rules and Provisions
could result in recovery by charge back or otherwise from the dealership of any
discounts paid to the dealer, or incurred as obligation to the dealership, by
DaimlerChrysler Motors Company LLC under the Program, and/or termination or
suspension from participation in the Program.
FLEET COMPANY EMPLOYEE PENALTIES:
Eligible employees who do not comply with the Rules and Provisions may be
suspended from the Program.
LEASE INFORMATION:
Special lease programs available through Chrysler Financial Company LLC are
eligible with this Program.
PROGRAM QUESTIONS OR DISPUTES:
All questions or disputes relating to the eligibility of vehicles, payments or
other elements of this Program shall be disposed of at the sole discretion of
DaimlerChrysler Motors Corporation whose decision in such matter shall be final.
If you have any questions regarding this Program, contact your District Manager
or the local Zone Office.
PROGRAM MODIFICATIONS:
DaimlerChrysler Motors Company LLC may, at any time, upon written notice to
dealers, cancel, amend or modify this Program.
PROGRAM CLAIMS AND INQUIRES:
Claims and inquires concerning Customer Incentive Programs must include customer
name, claim number, VIN, vehicle delivery date, and must be received within
ninety (90) days following the Program conclusion. Claims not received within
ninety (90) days following the Program conclusion will not be paid. Claims found
to be ineligible and not processed with the corrected information within ninety
(90) days following the Program conclusion will not be paid. Inquires must be
directed to:
Program Headquarters
P.O. Box 5073
Troy, MI. 48007-5073
PROGRAM HOTLINE: 1-888-444-4321